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Shipping Policies

Shipment and Delivery

  • Shipping rates on the website are for the continental US and Canada only.
  • Orders outside the US and Canada, at this time, must be phoned in to 865-719-7302.
  • Shipment will occur after verification of credit card information. In some cases this could delay stated delivery dates.
  • Shipments will be shipped within three days of date order is placed.
  • All orders will be shipped via the USPS.
  • A physical address is required for shipment; we are unable to ship to a PO Box.
  • Your order will leave our warehouse in good condition and risk of loss passes to you when the product is delivered to the shipper. If your order is damaged in shipment, please contact the shipper immediately to make a claim.
  • All dates are estimates and may vary.
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